IPrimus Email Technical Support 1 800-789-560 Australia If you are unable to join your WiFi network we will need to perform a few troubleshooting steps to determine the cause of this issue. 1-800-370-0015 support@primustel.ca 24 Hours a day, 7 days a week. For customer service, hours available are between 9am to 8pm weekdays. Test all the sockets in your premises. Check your ADSL speed speedtest.net. Customers can contact iPrimus by phone, email, or live chat. 1-800-806-3273 Fax 1-800-340-4919 customer.care@primustel.ca Monday-Friday 8:00am-8:00pm ET Saturday 9:00am-5:00pm ET. iPrimus plans and pricing. We’re an Australian telco and wholly owned subsidiary of Vocus Group. If you need remote access for troubleshooting help, you can get online help. If you're still having trouble after completing the troubleshooting steps please use the form below to log a fault and a member of our technical support team will get in touch. For general enquiries, you can reach their customer service team at 13 17 89 from 9:00 am to 8:00 pm, Monday to Friday, or from 8:00 am to 11:00 pm every day of the week for technical support. 2014-06-24 14:59:21 (78810797) What A mess up! posted 2008-Feb-20, 7:43 pm AEST ref: whrl.pl/Rbrbqt. from July 2008; to August 2008; last updated – posted 2008-Aug-4, 5:46 pm AEST posted 2008-Aug-4, 5:46 pm AEST User #46455 21 posts. Turn both devices back on and allow a few minutes for them to reconnect. If you are still experiencing issues, please create an online support request and one of our team members will contact you within 24 to 48 hours. 500,000  If you’d like something a bit … iPrimus Customer Service & Support. Technically support is open from 8am to 11pm, while sales enquiries are open from 8am to 10pm, and 9-9 on the weekend. Certain items can cause Wi-Fi interference and lessen speed and connectivity: Disconnect all devices except for your modem from all telephone sockets in your premises, this includes any telephones, splitters, filters, alarms, fax machines and other devices. However, customers can expect possible wait times during peak weekday hours between 8am and 12pm. iPrimus is one of Australia’s premier Internet service providers. Whirlpool Forums Addict reference: whrl.pl/Rbrbqt. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G. Login now or download the iPrimus app from Apple or Google Play store. The recommended minimum speed for streaming sites is 3Mbps. In rare cases you may be able to hear another person’s telephone conversation; this is known as a crossed line fault. Receivables. If you have an ADSL service, make sure you have installed ADSL filters on all phone sockets in use. . Wireless Care/Support: 1-877-422-6171 I figured I would call up iPrimus technical support to get this resolved. These faults can be caused by customer premises equipment (known as CPE) or by a physical line fault outside the property. Email; Phone. iPrimus Customer Service & Support. Technical support 9am - 9pm (AEST) Mon - Fri 9am - 6pm (AEST) Sat - Sun LOG A FAULT ONLINE Accounts & Billing 9am - 6pm (AEST) Mon - Fri Click here to get help with Accounts & Billing E-mail us at [email protected] Start live chat . TECHNICAL SUPPORT FOR PRIMUS TALK BROADBAND: 1877-814-2375. You can also email technical support at techsupport@iprimus.com.au. Customer Service. Support. Archive View Return to standard view. If it doesn't work, check all other phone sockets in the premises. They were surprised that this had happened, because the activation wasn't ready on their end. from October 2016; to November 2016; last updated – posted 2016-Nov-1, 2:26 pm AEST posted 2016-Nov-1, 2:26 pm AEST User #721900 338 posts. The iPrimus Toolbox is being given a refreshing makeover, which means that the upgraded version of the iPrimus Toolbox is now available for you to use. Whirlpool . This upgrade will not impact or disrupt your services in any way. If you are still experiencing connection issues, please create an online support request and one of our team members will contact you within 24 to 48 hours. I have a problem with iPrimus iPrimus problems last 24 hours Thanks for submitting a report! However does anyone know when I call on the phone for technical support do I get ro. Disconnecting all devices except for your modem from all telephone sockets, this includes any telephones, splitters, filters, alarms, fax machines and other devices. Contact; Webmail ; Change your speed when you need We're working on that for you Find out about the easy online self-help features here to support you! You may need to have this checked by a qualified telecommunications electrician. For iPrimus sales team, hours are 8am to 10pm weekdays, and 9am to 9pm weekends. For information about using your mobile abroad, or to deactivate your mobile roaming before going abroad, while still in Australia you can call 1300 85 85 85. iPrimus Customer Service Online and Social MediaIn addition to the iPrimus live chat, iPrimus has a social media presence on Facebook, Instagram, and YouTube. IPRIMUS TECHNICAL SUPPORT TELEPHONE NUMBER. 93 talking about this. IPRIMUS Webmail Customer Service 1-800-383-368 Phone Number Australia IPRIMUS Technical Support Number IPRIMUS webmail Support Phone Number IPRIMUS Email Support IPRIMUS Webmail Support … iPrimus constantly tells me to contact NBNco, and NBNco keeps telling me to contact iPrimus. iPrimus tech support phone number. iPrimus is one of Australia’s premier Internet service providers. iPrimus number: 13 17 89; Customer service and technical support can also be accessed via email or a live chat function. 1. 5) Today I spent 4 hours with the technical support people who kept on telling me to do stupid things like "check your neighbour's internet speed" and "go outside and see if it's raining". Keep it at the centre to balance the Wi-Fi signal across your home network, Check your Wi-Fi light: If it’s off, turn your modem’s Wi-Fi button on. 162 talking about this. For any and all residential customers of iPrimus, here are all the ways to contact their customer service. Fast broadband Anyway you like it. Visit iPrimus Website Visit Dialup Internet Visit Broadband ADSL Visit Technical Support. Contact iPrimus for Technical Support & Bill Payment. iPrimus offers one customer support number for customer service, sales, and technical support at 13 17 89. Dear iPrimus Customer, Thank you for your continued support as a loyal iPrimus customer. Iprimus Technical Support Telephone Number IPRIMUS TECHNICAL SUPPORT TELEPHONE NUMBER: pin. The person told me that my Office phone socket is not working and I need to shift my Modem to my Kitchen socket as she had tested that it the Kitchen Phone socket will work and that the Office phone socket is defective. iPrimus technical support is available to phone at 13 17 89 every day from 8am to 11pm. iPrimus Mobile Customer Service and Support. In total, there are 2 ways to get in touch with them. Connect your telephone handset to another phone socket in the house and test for dial tone. 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